Do I need to make an appointment to bring my items in?
We accept clothing consignments Monday, Wednesday and Friday. We do not accept clothing consignments on Saturdays. Appointments are required if you want your items reviewed and returned. Clothing for review and donation can be dropped off. We do ask that you limit your items to 25, neatly folded and in a bin or basket.
Our furniture department accepts home decor Monday, Wednesday, Friday and Saturday. Large items are reviewed by photos via email. You may email your photos at firstname.lastname@example.org.
How long will my items be on consignment?
Our consignment contract is for 60 days. On or before the end date you may pick up any unsold items. We will provide a list for you so that you can pull your items off the floor. Unfortunately, we do not assist in locating items. You have 7 days from your end date to collect your items. After that time any unclaimed items become the property of Twilas Treasures. At that time we may donate or clearance said items at our discretion. Donation receipts are available after the first of the year upon request. We now donate clothing to Our Community Hunger Center in Twinsburg.
How much money will I make on my items?
Our contract is a 50/50 split. Meaning whatever we sell the item for you will receive 50% of the sale price. Pricing is based off market values. Sometimes is it 1/3 of retail price but we cannot guarantee that. Expect an email with a list of your items within 48 hours.
What if I can't get my item to the store?
We will pick up larger items for a fee. This fee is paid at the time of pick up, and varies depending on how far from the store the items are located. If you call the store at (330) 425-9386 we will be able to give you the number of a pick up and delivery service we use.
What types of items do you accept?
We are looking for current, in season and trendy! We prefer like-new conditon and preferably purchased within the last two to three years. We do not accept childrens, juniors, maternity or mens clothing. We love designer labels but are open to any brand as long as the item is fashionable! We ask that the items are clean, free of odors, stains, and pet hair. We ask that clothes are folded in bins or baskets. We no longer accept clothing in garbage bags. Please consider your best items as we limit to 25 items per visit unless other arrangements are made.
We will consider any furniture or home decor that is in like-new conditon. All items should be free of pet/smoke odors, dust and dirt, stains or tears. Keep in mind the better the conditon of your items, the more we can price them at. If they need a cleaning or touch up, please do so before bringing them in. Current, contemporary items in great shape sell quickly. We do not accept china, small collectibles or collector plates.
When/how am I paid for my consignments?
When an item of yours sells it will automatically update your account balance. Money in your account will never expire. It can be used in the store as credit towards purchases or, you can pick up a check in store at the end of your consignment period.
Will I be notified if something sells?
No, you are more than welcome to stop in and check on your account or go to www.myresaleweb.com and follow the prompts for consignor login. Here you will find the status of your items and the amount you earned in your account.